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At Penny, we respect your privacy and are committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring transparency and security throughout your experience with us. By using our services, you agree to the practices outlined below.
We collect various types of information to provide you with the best possible service:
Personal Information: When you sign up or interact with Penny, we may collect your name, email address, phone number, and payment details.
Financial Information: For the purpose of financial tracking and advice, we may collect data about your transactions, income, savings, and investment accounts.
Device Information: We gather information from your device, including IP address, browser type, and operating system, to enhance your experience and improve security.
Usage Data: We track how you use Penny’s features to optimize performance and provide personalized recommendations.
We use the data collected to improve your financial experience and provide personalized services:
To provide and maintain our services, we use your information to operate, maintain, and improve Penny’s features, including real-time chat support, personalized financial advice, and investment tracking.
To personalize your experience, we use your financial information helps us deliver tailored advice and recommendations based on your unique financial situation.
To communicate with you, we may send you service-related emails, including updates, security alerts, and helpful financial tips. You can manage your communication preferences at any time.
For security and fraud prevention, we use device and usage data to protect your account and ensure that your information remains secure.
We take strong measures to protect your data:
Data Encryption: All sensitive information, including financial data, is encrypted using industry-standard protocols.
Secure Access: Access to your data is restricted to authorized personnel only, and we use multi-factor authentication to protect your account.
Regular Security Audits: Our systems undergo frequent security audits to ensure the highest levels of protection against potential threats.
We respect your privacy and will never sell your information. However, we may share data in the following cases:
With service providers: We may share data with trusted third parties who help us operate our platform, such as payment processors and cloud storage services. These providers are required to protect your information and use it only for the services we specify.
For legal reasons: We may disclose information if required to comply with legal obligations, protect the rights and safety of Penny users, or respond to lawful requests from public authorities.
With your consent: If you choose to participate in certain services or features that require sharing your information, we will only do so with your explicit consent..
You have control over your personal information:
Access and Update Your Data: You can view and update your personal details anytime through your account settings.
Delete Your Account: If you no longer wish to use Penny, you can request to delete your account, and we will erase your data, except where retention is legally required.
Opt-Out of Communications: You can opt out of non-essential emails or notifications by updating your preferences in your account settings.
We retain your personal and financial data for as long as you use Penny’s services. After you close your account, we will delete your information, except where legal retention is required.
Penny may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies.